Refund Policy

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All sales are final

Because you can fully evaluate the software before purchasing, and license keys are delivered instantly, purchases are generally non-refundable.

Exceptions

We will issue a refund if:

you were charged more than once for the same order by mistake;
the software doesn't run on your Mac even though it meets the stated system requirements, and we can't fix the problem after you contact support; or
you're entitled to one under the consumer protection laws that apply to you.

To request one, email with your order number and a short description of the problem.

How refunds are processed

Orders are processed by our reseller, Lemon Squeezy, who is the Merchant of Record for all purchases. Approved refunds are returned to your original payment method; depending on your bank this can take 5–10 business days to appear. When a refund is issued, the license key for that order is disabled.